AUSA Student Advice Centre

Welcome to AUSA Student Advice Centre

AS OF THE 1ST SEPTEMBER AUSA JOBLINK & AUSA INFO ADVICE WILL BE CALLED THE AUSA STUDENT ADVICE CENTRE. PLEASE CHECK OUT OUR PAGE!

What is AUSA Student Advice Centre?

AUSA Student Advice Centre is a service that offers free and impartial advice and support to all students. It is a safe place where respect and tolerance are key values and confidentiality is respected at all times.

There are lots of reasons to pop into the AUSA Student Advice Centre. We deal with private accommodation, academic appeals and complaints, Part-time employment, employability advice, money and health.

Accommodation
We deal with all aspects of private accommodation. Come and see us if you want to find a new flat to live in or to advertise your spare room. Our website is a really useful resource – To view the database simply visit www.ausa.org.uk and select the ‘Accommodation’ tab on the left hand side of the page.

As part of our Accommodation Services we offer we can also help to mediate between Students and Landlord’s if any problems arise which cause a breakdown in communication and relationships.

Academic Appeals & Complaints
Not happy with the way your coursework has been assessed? Got an issue relating to your course?

The University has an Appeals and Complaints procedure to help you deal with any such issues and here in the Advice Centre we can provide support for students from the early stages of the appeals/complaint process. We can also act as a representative for Students at appeal meetings with University Staff and for formal hearings.
Please contact us at the AUSA Student Advice Centre at your earliest convenience so we can assist you throughout your appeal or complaint

Part-Time Employment
Here at AUSA we fully appreciate the importance of balancing the need to find part-time work whilst undertaking your studies. We have an online database full of part time vacancies which is updated regularly. Our dedicated website allows 24/7 access to our student friendly jobs throughout the year as-well as providing a wide variety of useful links.

We constantly work hard to ensure that we maintain a strong professional relationship with our employers to ensure that they keep advertising their vacancies with us. We have over 1,500 registered employers on our database which means we can put you in touch with companies who have suitable vacancies. Students are required to register with AUSA before they can access and apply for vacancies we advertise.

*All information provided is stored in compliance with the Data Protection Act 1998.

Advice & Support Services
We understand that your experience at University is an exciting and challenging adventure and for this reason, one of our main services is providing all-round welfare advice & support. AUSA has information available on mental health, such as how to cope with stress (think of those exams!) and depression. We also have tons of useful leaflets on sexual health, and offer a wide variety of contraception (including non-latex condoms!) and STI testing kits.

Money Advice –
Another issue we can support you with is getting your budget and finances sorted for the academic year – we have a dedicated Money Advisor you can book an appointment to see, and we can also give advice on applying for travel and childcare grants and benefits.

Employability Information
We recognise the importance of helping students develop the necessary skills to help them pursue a career after University or simply find a part-time job during their studies. We can offer guidance and tips on Job Applications, C.V’s, Presentations and Interviews. We can also offer support and advice on employment issues, income tax, National Minimum Wage and National Insurance number.

Niteline
Tel: (01224) 27 28 29 - niteline@abdn.ac.uk
Niteline is the student run listening and information service. It is staffed from 8pm – 8am every night during term-time and is available for all your queries and concerns. No problem is too big or small. Call them for timetable information, taxi numbers, celebrity gossip, cinema times or to talk about any problem you may be having. Niteline will always be a friendly ear.

Student Advice Update Weekly Email
Once you have registered with the service you will be placed onto our email service and receive a weekly email with updates on part-time jobs, welfare information, accommodation and anything extra that you may need to know!

Other AUSA student Advice Centre Facilities;
Free Phone (Please note that strict guidelines are in place for using the telephone. No International Calls are permitted from this line!)
Fax machine
Confidential Shredder
Free Condoms & Condoms in the Post