AUSA Service Update
The health, safety and wellbeing of our community is of utmost importance. AUSA team is now working from home. AUSA services remain the same, we just moved them online. Take a look?? and drop us an email if you have any questions. Stay safe and take care of yourselves.
AUSA Advice – The AUSA Advice team will be operating online via email on email@example.com. Advisers will be available for academic, housing and general wellbeing advice.
Reception Service – Reception will be closed in the main AUSA office, but we will be replying to emails and answer phone calls. Please phone 01224 272965 or email firstname.lastname@example.org between 11am and 3pm weekdays.
Union Brew – Union Brew will close from 3pm today until further notice. Updates will be available on Union Brew’s Facebook page.
AUSA Sport/Events – Following guidance from the University and BUCS we are taking steps to cancel all training, fixtures and events. Clubs and societies’ presidents will be contacted and kept up to date.
AUSA Societies/Student Groups/Sport – We are working to keep an FAQ page updated with all the helpful information. This can be found here. We are also looking into ways to help you hold your AGMs virtually and extending deadlines for reaffiliations. We will be in touch with more info on this soon.
Representation – Representation team is available online. Please email email@example.com if you have any questions.
You will be aware of the situation surrounding the latest developments regarding coronavirus COVID-19, which has now been declared a pandemic.
Following recent guidance, we’ve made a decision to recommend postponing all AUSA events until further notice.
Following discussion with the University, the latest recommendation is: With regards to events that we are running we are asking individuals to consider if they are essential and to proceed with caution regardless of the size of the events. Our recommendation is that they are postponed. If an event is over 500 we are saying they must be postponed, under 500 we recommend postponing.
We will continue to follow University guidance on this matter, and we are asking all students, societies, sports clubs and student groups to consider postponing all the events until further notice. We will continue to provide updates on this matter as soon as they become available.
Public health guidelines
We would like to also take the opportunity to reiterate the public health guidelines to prevent and slow the spread of COVID-19:
- wash your hands with soap and water often – for at least 20 seconds
- always wash your hands when you get home or into work and before eating
- use hand sanitiser gel if soap and water are not available?
- cover your mouth and nose with a tissue or your sleeve - not your hands - when you cough or sneeze?
- put used tissues in the bin straight away and wash your hands afterwards?
The University has put together a range of FAQs. We are working hard to keep our students informed and we will be updating our website with a similar set of FAQs soon. We’ve had a lot of enquiries, so please bear with us and keep an eye on our website and University’s Coronavirus webpages for further updates.
The health and safety of our students are paramount and AUSA continues to take its lead from the university and national guidance. The University is regularly updating the coronavirus webpages and responding to queries from the community if they are not already answered in the University’s FAQs.
If you have any concerns regarding travel or otherwise, please contact firstname.lastname@example.org or visit the coronavirus webpage by clicking this link.
As we continue to follow University guidance this means that we must put in place the postponement of all AUSA events.
Please find AUSA’ FAQs below with relative information regarding AUSA events and recommendations for student activities, both travelling to and holding events.
Will I get a refund for my Kings Ball Ticket?
With the introduction of social distancing caused by the Coronavirus, AUSA and the University has decided to postpone next week’s Kings Ball (Thursday 9th March) event. The health, safety and wellbeing of our students is our priority.
It is our intention to host the event at a later date. Once the situation becomes clearer and a new date has been confirmed, an announcement will be made. Tickets previously purchased will be honoured for the new date. AUSA will not process any refunds until the new date is confirmed. All those unable to attend the rescheduled date will receive a full refund.
What is happening with Elections?
The elections ran online only and voting has now closed. Electiosn will be live on Facebook on Friday 20 at 5:30.
Is the NUS Referendum still taking place?
We’ve made the decision to cancel the NUS Referendum debate and AUSA Student Elections Hustings.
Is Union Brew Open?
Union Brew is now closed until further notice.
I have an event booked at Union Brew, will it still be able to take place?
All bookings that are effected should now have been contacted directly.
Is AUSA Reception Open?
AUSA reception will be open 11-3 Monday to Friday virtually. You can still call 01224 242965 for help during those hours and the AUSA email address is being moitored during those times as well.
Is AUSA Advice still available?
AUSA Advice team will be able to help via email as listed above.
Will the Granite City Challenge still take place?
AUSA and RGU have taken the sad decission to postpone the event. We will be in touch with rescheduled activities soon.
Should my event/gathering go ahead?
The University is following Scottish Government advice that gatherings of more than 500 people must be postponed or suspended. We would also strongly recommend postponing all events. Field trips and study visits in the UK should be suspended or postponed.
Organisers should assess if smaller events or gatherings can be held virtually.
This advice will stand until further notice.
Should I attend an event/gathering?
It is strongly recommended that you follow Government and NHS advice around events and gatherings. If you do plan to attend an event, you should contact the event organiser, check their social media feed, or visit their webpages to find out whether the event is going ahead.
When deciding whether to attend an event, you should consider the format of the event, the numbers attending, where it is being held, the close proximity you may be in with other attendees and if you have any underlying medical conditions.
You should consider if your attendance is essential and if you can return home safely after the event.
If the event is outside of the UK, you should not attend. All work and study-related travel outside the UK is to be postponed until further notice. Field trips and study visits in the UK are also suspended. We are also strongly recommending that visitors to the Aberdeen campus from overseas should delay their travel at this time. Any queries related to this should be directed to email@example.com.
Who should I contact if I have any further questions?
Please review the University’s and AUSA’s FAQ’s carefully, if you can't find the answer please email firstname.lastname@example.org
Can you give us any advice to help determine if our event should run?
With regards to events that students are running, we recommend postponing or suspending all the events until further notice.
Sport - Will our fixtures go ahead?
After working with BUCS and SSS, all fixtures and trainings are currently canceled. ASV is also closing as of 8pm on Friday 20 March.
We have organised a ball or an event what do we do?
The recommendation is that all events should be postponed or cancelled.
We recommend the following steps:
- Contact your guests to let them know you are considering your options and will be back in touch with more information soon.
- Check your venue contract before phoning to see what you are committed to. Then contact your venue to see if there is anything they can do to help. They may be able to move your deposit to a different date if food hasn’t been ordered or other arrangements haven’t been paid for.
- Once you know if you are able to move your date you should contact your other suppliers to inform them. These would be your band, DJ, photographer, decoration suppliers or AV. See if you can get them to rearrange as well.
- Reach back out to your guests to update them with all relevant information.
AUSA’s insurance is for accidents and public liability and is not event insurance. If your event is cancelled and your deposit is to be kept by suppliers, unfortunately, there isn’t any financial support that AUSA can provide. It will be up to your organising group to decide whether to fully refund tickets or partially refund to cover some of your expenses that can’t be recovered.
We have a committee meeting/AGM next week, should we postpone?
Yes. AUSA recognises that these are extenuating circumstances and that allowances will be made regarding byelaw compliance. More information about future deadlines will be available soon. If you would like to hold your AGM virtually, this would be a good idea. Please make sure that you need to follow the guidance outlined in your constitution about notification time (usually 2 weeks) and that everyone should be able to access, speak and vote through whichever platform you decide on.
I've bought a ticket for a club or society event. What should I do?
Clubs and societies should communicate what is happening with their events in the near future. If you haven't heard from them, please contact them directly as they will be making the decisions about refunds and postponements on their own events.
What can we do to mitigate risk?
Updates on public health advice for coronavirus can also be found on the NHS Inform website.