Member to Member Complaints Procedure 

 

If you are a student, and have a concern about another student, the Member to Member Complaints Procedure exists to regulate these complaints, where a frontline resolution is not acheievable, and how they should be dealt with. 

You can read the Member to Member Complaints Procedures here. 

Disciplinary Procedure 

 

This policy outlines the disciplinary procedures for Students’ Union Student Activities for matters arising that involved the collective committee’s actions together as referenced in the SU’s Byelaws, Student Activity’s policies and the SU’s code of conduct. This policy applies to activities conducted both on and off campus, including online platforms.

You can read the Disciplinary Procedures here.

External Complaints Procedure 

 

If you are dissatisfied with a service or interaction you have had with the Students' Union, the External Complaints Procedure exists to outline how these complaints should be dealt with. 

You can read the External Complaints Procedures here.