Member to Member Complaints Procedure 

 

If you are a student, and have a concern about another student, the Member to Member Complaints Procedure exists to regulate these complaints, where a frontline resolution is not acheievable, and how they should be dealt with. 

You can read the Member to Member Complaints Procedures here. 

 

External Complaints Procedure 

 

If you are dissatisfied with a service or interaction you have had with the Students' Union, the External Complaints Procedure exists to outline how these complaints should be dealt with. 

You can read the External Complaints Procedures here.